Shipping policy
Shipping Policy
Processing Time
- All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery times are estimates and are not guaranteed. Actual delivery times may vary based on the destination and shipping method selected.
International Shipping
- We ship internationally to the following countries. International shipping rates and delivery times will be calculated at checkout.
- Standard International Shipping: 4-12 business days(depends on regions)
- Express International Shipping: 3-7 business days(depends on regions)
Supported Countries
- We currently ship to the following countries and regions:
| Standard | Express | |||
| Countries/Regions | Cost | Shipping Time | Cost | Shipping Time |
| United States | $4.99(can be waived on orders over $49) | 6-12 Business Days | $6.99 | 5-8 Business Days |
| Australia | $4.82(can be waived on orders over $49) | 5-10 Business Days | $7.03 | 4-7 Business Days |
| United Kingdom, Canada, Taiwan, New Zealand | $3.8(can be waived on orders over $49) | 3-5 Business Days | ||
| Belgium, Germany, France, Netherlands, Ireland, Italy, Spain, Austria | Free, when orders are over $49 | 7-14 Business Days | €5.69 EUR | 3-7 Business Days |
| Malaysia, Thailand, Singapore | $3.72(can be waived on orders over $49) | 7-14 Business Days | ||
| Switzerland | $6.59(can be waived on orders over $49) | 7-14 Business Days | ||
| Hong Kong | $3.39(can be waived on orders over $49) | 3-5 Days | $4.16 | 1-3 Days |
| Japan | $5.64(can be waived on orders over $49) | 7-14 Business Days | $6.58 | 3-7 Business Days |
| Korea | $3.88(can be waived on orders over $49) | 7-14 Business Days | ||
| Sweden | $4.54(can be waived on orders over $49) | 7-14 Business Days | ||
| UAE | $6.67(can be waived on orders over $49) | 7-14 Business Days | ||
| Mexico | $5.49(can be waived on orders over $49) | 7-14 Business Days | ||
| Turkey | $5.89(can be waived on orders over $49) | 7-14 Business Days |
Not Supported Countries
- We currently do not ship to the following countries:
- All countries not listed in supported countries section
EU Shipping
EU customers can enjoy a hassle-free shopping experience with all taxes and duties paid at checkout.
- VAT and duty Inclusive Pricing: For orders under 150€ (excluding shipping and taxes), all VAT and customs duties are included in the price at checkout. No additional charges on delivery.
- Quick Customs Clearance: Orders under 150€ benefit from expedited customs processing, resulting in faster delivery times..
- Separate Shipping Fees: Shipping fees are calculated separately and are not included in the 150€ limit. Please review shipping costs at checkout.
- Customs Support: If local customs charge any fees upon delivery, please contact our customer support at info@dappergentsocks.com for assistance.
For any questions, feel free to contact our customer support team at info@dappergentsocks.com. Thank you for shopping with us!
Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Unsuccessful Delivery Attempts & Common Causes
If a delivery attempt is unsuccessful, the carrier may leave a notice or attempt to contact you. In some cases, packages may be held at a local post office or a pickup point. It is the customer’s responsibility to follow up with the carrier and arrange for pickup.
Common reasons for delivery failures include:
- No one available at the delivery address: If no one is home to receive the package, and there is no secure place (e.g., a mailbox or designated safe drop-off point), the carrier may not leave the package.
- Lack of a secure drop-off location: If the delivery location does not have a secure area, such as a mailbox or porch, the carrier may decide to hold the package for pickup or attempt redelivery.
- Incorrect address information: Incomplete or incorrect shipping details can also lead to failed deliveries.
If your delivery attempt fails, our customer service team will provide you with the contact information for the local courier responsible for the final delivery. At this point, it will be necessary for you to contact the courier directly to arrange a redelivery or to collect your package from the designated location.
To avoid the package being returned or discarded, please ensure you follow up with the courier within their specified time frame for pickup or redelivery.
Customs, Duties, and Taxes
- Dapper Socks is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- Dapper Socks is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Shipping Restrictions
- We currently do not ship to P.O. boxes or APO/FPO addresses.
Contact Us
- If you have any questions about our shipping policy, please contact us at info.dappersocks@gmail.com.